You have the tools, you have the processes and structure in place, you have a support plan, but do you have the Peace of mind?

Syrius offers a variety of technical services such as:

• Dedicated support
• Upgrade preparation and execution
• Implementation of additional software modules

Syrius, with its partnership with software vendors, supports your WFM environment giving you the peace of mind to fulfill your day to day operations. It's more than opening tickets and troubleshooting issues, it's:

• helping you prevent problems with basic monitoring
• assistance in installing patches and service packs
• managing customer enhancement requests
• coaching employees on "how to" questions
• always giving you an alternative to your problems
• making on the spot recommendations, sharing advice and giving a hand

Access to support is closer to home with experts who have an extensive hands-on WFM experience and work in collaboration with the vendor to meet and maintain the highest quality standards.


Focus on your business daily operational needs; let our certified technical specialists support your infrastructure.